Having a strong and desirable corporate culture helps attract and retain good talents who perhaps share the same values with you and the people in your organisation. Every company has its own culture, and although not all corporate cultures are perfect, there’s something about it that draws the right individuals to your business.
How do you communicate bad news to your clients?
In every business, there are times when things take a different turn and projects can often head south, may it be due to human error, unforeseen circumstances, or uncontrollable situations. When things go awry, how do you break the bad news to your clients?
There are different approaches to it, depending on your client’s characteristics and your relationship with them. A few entrepreneurs share with us their experience and how they tackle the problem when the situation calls for it.